If you reside in:

(a) the U.K., or 

(b) another country that is a member of the European Union

you agree, by using the services of the Site, to 

(i) these Terms and Conditions in their entirety; and

(ii) the general principles for the web sites of our subsidiaries and international affiliates

Your use of our services is governed by the following Terms and Conditions (the "User Agreement"). Before you can become a Registered User of LetsHaggle.com, you must read and accept all of the Terms and Conditions of this User Agreement. We strongly recommend that you read through all the terms carefully.

The User Agreement constitutes a legally binding agreement between You and Us.

(a) from the 12th of August 2011 for any Registered Users who registered on the Site prior to this date, and

(b) from acceptance from any Registered Users who register on the Site later than this date.

The following Definitions have the specific meanings below throughout these Terms and Conditions:

“Company”, "We", "Us" or "Seller" means Marcandi Limited, The Courtyard, High Street, Chobham, Surrey GU24 8AF, United Kingdom, Company Reg No: 6609609, VAT Reg No: 934 925792

"Contract" means the Order and Order Confirmation. A Contract is formed only once:

(a) a Registered User makes an offer by placing an order, and 

(b) the Seller accepts this offer.

When a Registered User places an order, he will receive an acknowledgement e-mail confirming receipt of his order.

This email is only an acknowledgement. This email does not constitute acceptance of an Order. 

No Contract is formed until the Seller sends confirmation by e-mail that the Order has been dispatched. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the Contract formed.

"Cookies" means the simple text files which the Site stores on your computer's hard drive. Cookies save information about your browsing session so that the Site can identify your computer. By using the Site, you agree we can store 

information about You, and Cookies on your computer in accordance with the terms of this policy.

"Let's Haggle" means the LetsHaggle.com Site and the Company run by the Seller.

"Personal Information" means the details provided by a Registered User during the registration process, or via electronic amendment.

"Price" means the price at which the Seller has agreed to the Registered User's order. The price is inclusive of VAT. The price does not include delivery.

The price to be paid is:

(a) the price that you offered to buy the product at, and

(b) the price that the Seller offered to sell the product at

Whilst we try to ensure that all prices on the Site are accurate, errors may occur. 

If the Seller discovers an error in the price of the goods a Registered User has ordered, the Seller will inform the Registered User as soon as possible. The Seller will give the Registered User the following options:

(1) to re-confirm the order at the correct price, or

(b) to cancel the order.

If the Seller cannot contact the Registered User, the order will be treated as cancelled. 

If the Registered User cancels the order after having paid for the Product, he will receive a full refund.

"Product" means a product displayed for sale on the Site.

"Product Description" means the part of the Site Website where certain terms and conditions in respect of the individual Product are provided.

"Registered User" or "Member" means 

(a) any person that has registered as a user through the Lets's Haggle website and 

(b) whose name is printed on the Invoice or Order

Any payment made by or on behalf of such a person shall be deemed to be with the permission or consent of the Registered User.

"Special Conditions" means the Terms and Conditions in the Product Description.

"You" means any a user of a Let's Haggle web site

You are provided with access to the Site in accordance with these Conditions and any Orders placed by you must be placed strictly in accordance with these Conditions.

You warrant that:

(a) the Personal Information which you are required to provide when you register as a member of the Site is true, accurate, current and complete in all respects

(b) you will notify us immediately of any changes to your Personal Information by contacting us by e-mail and updating your Account

(c) you agree not to impersonate any other person or entity, or to use a false name, or to use a name that you are not authorized to use

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents, consultants, affiliates and suppliers free of liability. You agree this indemnity immediately on demand, from and against all claims, liability, damages, losses, costs and expenses including, but not limited to, legal fees arising out of any breach of these Terms and Conditions by You or any other liabilities arising out of your use of the Site, or the use by any other person accessing the Site using your shopping account and/or your Personal Information.

We reserve the right to:

(a) withdraw or amend our services without notice. Access to the Site is permitted on a temporary basis. We will not be liable to you or any third party if, for any reason, the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entire Site.

(b) change or amend our Terms and Conditions from from time to time. Your continued use of the web site following such changes shall be deemed to be acceptance of these changes. It is your responsibility to check regularly to determine whether any of our Terms and Conditions have been changed. If you do not agree to changes to our Terms and Conditions then you must immediately stop using the Site.

By placing an Order, a Registered User offers to purchase a Product subject to the following Terms and Conditions of Business. 

(a) All orders are subject to availability and confirmation of the Order price;

(b) Any variation by the Registered User of these Terms and Conditions will only bind the Seller if agreed in writing between authorized representatives of the Seller and the Registered User;

(c) The Seller's employees are not authorized to make any representations concerning any Product unless these have been confirmed by the Seller in writing. In entering into a Contract and in accepting delivery, the Registered User acknowledges that he does not rely on any representations concerning the Product that has not been confirmed in this way;

(d) Nothing in these Terms and Conditions shall operate to deny or limit any rights of or the Seller's liability to any Registered User who is a consumer, which rights such Registered User has at law. In the event of any conflict between the Terms of this User Agreement and any such rights, the latter shall prevail in favor of the Registered User, being a buyer who does not purchase a Product in the course of any kind of business.

(a) A Product displayed on the Site can be held either by us or by one of our Suppliers. If a Product is currently held by our Suppliers, we will place an order for it at the point the sale ends. In such circumstance, Products may take up to 28 days to be delivered.

(b) The Site complies in full with the Distance Selling Regulations. All orders will be delivered within 30 days of the original order date. If this time period is exceeded for any reason you will be notified by email of this delay and given the option of cancelling your order. Please note this guarantee does not apply for orders where delivery has been attempted and our courier has been unable to make the delivery as there was no one available to sign for the delivery of the Product.

(c) All Products are offered for sale subject to availability and subject to the Seller's acceptance of the order.

(d) No Order shall be deemed accepted by the Seller unless and until it is confirmed unconditionally by the Seller in writing. The Seller reserves the right in his ultimate discretion as to whether to accept an Order from any Registered User.

(e) Any literature published or submitted by the Seller to the Registered User which contains any descriptions, specifications, drawings or prices of the Product is published or submitted for guidance only. The Seller reserves the right to make minor modifications in the design and specification of any Product without notice to any Registered User - but agrees to notify the Registered User of any major modification which the Registered User shall be deemed to have accepted unless notification to the contrary is received in writing by the Seller within 7 days of delivery.

(f) In the event that the Seller accepts an order from a Registered User and, for reasons beyond the control of the Seller, he is unable to supply the Product ordered, the Registered User agrees to accept the repayment of the amount paid to the Seller in full and final settlement of all and any claims he may have against the Seller for non-delivery.

(a) The Registered User will pay the Price, together with an amount equal to VAT chargeable on the sale of the Product, in accordance with the procedures set out on the Site;

(b) The retail price (if any) indicated on the Site is that which has been provided to the Seller by his Supplier;

(c) The Price a Registered User pays is:

(i) the accepted offer that the member made on the Product plus 

(ii) any delivery and handling cost. 

(d) An offer price is valid only if it is accepted by the Seller.

(e) Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. A Product will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

(a) The place for delivery of a Product will be agreed between the Seller and the Registered User and shown on the Order Confirmation.

(b) Any dates quoted for delivery of a Product are indicative only. Time for delivery will not be of the essence of the Contract and the Seller will not be liable for any loss or expenses incurred by the Member arising from any delay in the delivery of the Goods howsoever caused.

(c) A Registered User must inspect the Product on delivery and, in the case where a Product was delivered by carrier, he must sign the required proof of delivery/collection acceptance document. A signature on that document will constitute conclusive evidence against the Registered User of receipt of the quantity of Goods indicated on that document free from any apparent defect or damage. The Member may not reject the Goods or any part of them solely on the grounds of short delivery of an installment. If goods have any damage or defect immediately apparent on receipt then it is advised that the delivery be rejected and left with the courier service for return.

(d) The Seller reserves the right to make delivery of the Product in installments. If the Product is to be delivered in installments, each delivery will constitute a separate contract. The Member may not treat the Contract (as a whole) as repudiated if the Seller fails to deliver any one or more of the installments or, if the Member has a claim in respect of any one or more of the installments.

(e) If the Registered User fails to take delivery of the Product then, in addition to any other right or remedy available to the Seller, the Seller may do either or both of the following:

(i) Store the Product until actual delivery, and charge the Registered User for the cost (including insurance) of storage, together with any other reasonable incidental costs;

(ii) Sell the Product at the best price readily obtainable by the Seller and, after deducting all storage and selling expenses, charge the Registered User for any shortfall below the price. 

The Registered User must advise the Seller in writing of any alteration, cancellation or deferral of delivery and the Seller reserves the right to make a charge (which will not normally be less than 20% of the cost of the item altered, deferred or cancelled), whether the Product has been taken into stock or not.

(f) A Product must not be returned to the Seller except in the manner as provided for in the Returns hereof.

A Registered User may cancel an order in writing within seven working days. This period begins on the day he receives the Product.

All items of Goods which are returned by the Registered User to the Seller:

(a) must be returned with their original, undamaged packaging, and

(b) must be in an unused condition

If a Product is returned without its packaging (See 3.2(a)), the Seller reserves the right to refuse either all or some of the refund which would otherwise be due in respect of the return of the Product.

The cost of returning a Product shall be borne by the Registered User. 

Terms 3.2(b) and 3.4 do not apply if the Product was only discovered to be faulty upon use.

Products must be returned to the office address for a full refund. If returning due to fault, the Registered User must ensure to enclose a copy of the postal cost receipt with the Product, so that We can reimburse this amount. 

Please do not return by courier as we will not accept courier charges.

Except if a Product is faulty, a Registered User shall not have any right to return a Product that:

(a) has been assembled or installed, in whole or in part, or:

(b) for reasons of hygiene (such as, but not limited to, toiletries, cosmetics, lingerie, swimwear, earrings and any duvet or pillow) has been opened and/or, or

(c) in the case of electronic items, there a box has been opened

Products are the responsibility of the Registered User until they are delivered to us again. The Registered User will ensure all returned Products are well packaged to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

Notwithstanding the delivery and the passing of risk in a Product, property does not pass from the Seller until the Seller has received in cleared funds, the full payment of 

(a) the Price, and 

(b) all other sums which are due, owing or payable by the Registered User to the Seller, in respect of the Contract or

(c) any other Contract between the Seller and the Registered User.

The Seller will not be liable for short delivery or defective Products unless notice is given to the Seller in writing within 7 (seven) days of delivery. The Registered User must include in this notice: 

(a) the invoice number, 

(b) the delivery note number and 

(c) details of the claim. 

In the case of a valid claim, the Seller may, in its sole discretion, replace the Product (or the part in question) or refund to the Registered User the price (or an appropriate proportion of the price). 

The Seller will have no further liability to the Registered User in respect of the matters referred to in this term.

The Seller will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under this Contract by reason of any event or circumstance outside the reasonable control of the Seller, including but not limited to any strikes, industrial action, failure of power supplies or equipment, Governmental action or Act of God.

Nothing in these Terms shall limit or exclude any liability of the Seller for death or personal injury caused by the Seller's negligence. Except as provided in these Terms, the Seller will not be liable to a Registered User for any indirect or consequential loss, damage, costs, expenses (including loss of profit) or other claims for compensation whatsoever arising out of or in connection with the sale of a Product.

In the event of a dispute between a Registered User and the Company, suit may only be brought in the Courts of the United Kingdom of England and Wales. The Company reserves the right to make changes to the Terms and Conditions at any time. The amended Terms and Conditions will come into immediate effect once published.

The customer will automatically receive a £5 e-voucher for every friend they refer to LetsHaggle.com who subsequently registers and places a winning offer. There is no limit to the number of friends a customer can invite. The e-vouchers cannot be used for the payment of delivery charges or purchase of unlimited delivery. E-vouchers will expire 30 days from the date of issue. LetsHaggle.com may terminate user access or suspend user eligibility for the referral scheme and its benefits or terminate the right of access to LetsHaggle.com as a whole without notice, for any conduct is considered to be in violation of Terms and Condition. LetsHaggle.com reserve the right to dissolve the promotion at any moment, without giving any form of notice or communication to its members.